GETTING 5 STAR REVIEWS FOR YOUR LAW FIRM
How do you get clients to leave Reviews? For starters make it SUPER SIMPLE!
Does your law firm have some kind of system for getting reviews from clients? If not, they should because reviews are becoming more and more important. Its key to get reviews from all the different possible legal review sites from AVVO to Lawyers.com and also at Yelp and a number of other bigger directories that let people leave reviews.
YET Google is probably the most important place to get 5 star reviews for your law firm. They will show up when someone does a search for your firms name and sees the local google result listing. It makes a huge first impression if they see you have multiple 5 star reviews even before they visit your site.
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YOU WANT TO AVOID GETTING ANY BAD GOOGLE REVIEWS
ALSO You want to make sure your dont get many non 5 star reviews. SO instead of sending everyone directly to your Google page, its better to send them to a reviews page and then if someone leaves a bad review, then they will NOT be sent to your Google My Business page, and instead will goto a thank you page that apologizes for any problems. Then you can try and defuse the situation by contacting client.
5 STAR REVIEW SYSTEM FOR LAWYERS
We have a Lawyer Review System that makes getting 5 star reviews a much easier process. You can simply send clients a link to your review page OR send them a text with a link to your reviews page.
STEP #1- You would send your client to your review page that has a simple form they would fill out including giving 1-5 stars.
—> You can send the client an email, or better yet you can use the SMS system to send the client a text message, and also have follow up messages automatically sent.
STEP #2- Then if they leave a 5 star review, they are directed to a page which has a direct link to your Google My Business page and also has an instructional video on the page. IF They leave less then a 5 star review, they are then redirected to a page that then apologizes for any problems they had.
STEP #3- The client then visits your Google my Business page and then reviews box will automatically open. So if they are logged in with their Google account, the review box will open up so they can simply leave the review.
STEP #4- The client will then be sent a thank your text message and/or email. You can also request the client leave a review at Facebook or other review sites, as well as like your facebook page.
That’s it! You or your staff can simply enter any past clients that you think might leave you a review into a simple form and everything else will happen automatically. Then after you completer a case, you can have your staff get into the habit of sending a thank your email with link to review page.
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—-> Why getting Google Reviews for your Firm is Key
